I’ve spent over a decade in the hotel industry, working every position from front desk clerk to general manager. I’ve been on the ground during high-stakes events like international summits, and I’ve personally handled everything from celebrity tantrums to rogue housekeeping cart races in the hallway. My experience comes not just from managing hotels, but also from learning the hard way. Cleaning up messes (sometimes literal ones) and turning them into teachable moments.
In the past decade, I took everything I learned throughout my career and started my own short term rental management business.